Clients4 min read

Email Newsletters & Campaigns

Send promotional emails, newsletters, or announcements to your entire client list or a targeted segment — directly from Nuvoro.

Email newsletter and campaign builder

The Email Campaign builder

In this article

Campaign Overview

The Email Campaigns tool lets you send one-off emails to groups of clients. Unlike the automated message templates (which send automatically after bookings), campaigns are manually triggered — useful for promotions, seasonal announcements, newsletters, or re-engagement emails.

Different from appointment emails

Campaigns are entirely separate from the automated booking confirmation, reminder, cancellation, and reschedule emails. Those are configured in Settings → Message Templates and send automatically. Campaigns are sent manually whenever you choose.

Creating a Campaign

1

Go to Clients → Email Campaigns

Find the Campaigns section within the Clients area.

2

Click + New Campaign

The campaign builder opens.

3

Enter a subject line

This is what clients see in their email inbox. Keep it short and clear — under 50 characters is ideal.

4

Write the email body

Use the rich text editor to compose your message. Add links, bold text, and any relevant details.

5

Choose your audience and send

Select who receives the campaign, then send immediately or schedule for later.

Choosing Your Audience

Before sending, select who the campaign goes to:

All clients

Sends to every client in your database who has an email address on file.

Specific clients

Search and manually select individual clients to include.

Only clients with email addresses are included

Clients without an email address on their profile will not receive the campaign regardless of the audience selection. Ensure profiles are complete for best reach.

Sending or Scheduling

Once your campaign is ready, you have two options:

Send now

The campaign is dispatched immediately to all selected recipients. There's no undo — double-check your content and audience before clicking.

Schedule

Pick a date and time for the campaign to go out automatically. Useful for timed promotions or ensuring emails arrive during business hours.

Back to Tutorials Next: Communication Settings